Adding and removing keywords

Define what you want to exclude or clean up#

Before adding a keyword, decide the outcome: do you want to stop a product being imported, or remove a particular expression from its text? These actions are not interchangeable. If a product must not enter the catalog, removing text alone does not express that decision.

Prepare a list of terms for the store you are configuring and check the existing words. Write one entry per line; do not separate a whole list with commas on the same line if you intend to create distinct rules.

Start with a few recognizable expressions and check the result. A generic word found in many titles makes it harder to understand why so many products are being excluded.

Choose the keyword action#

Keywords are words or expressions you want to filter in imported products. You can assign either of these actions to each entry:

• Block product import (Blocca l’importazione del prodotto): the product containing the keyword is excluded.
• Remove the keyword from text (Rimuovi la keyword dal testo): Qublo removes the word from the affected text.

Rules belong to the store. A very common word can exclude many products: choose terms that identify what you want to filter.

Create or delete a rule#

1. Go to Settings → eBay accounts and open the store.
2. Select Keywords, then Add Keywords (Aggiungi Keywords).
3. Under Action (Azione), choose to block importing or remove text.
4. Write one keyword per line in Keyword list (Lista keyword).
5. Select Add keywords (Aggiungi keywords) and check the entries added.
6. Select Save Changes to record the rules.

To delete an entry, select Remove (Rimuovi) in the list, then Save Changes.

If a product is blocked#

1. Open the destination store’s keywords.
2. Compare the configured words with the product text.
3. Check the assigned action: blocking excludes the product, while removal changes the text.
4. Correct the rule, save and check the result of the new import.

Saving the list does not confirm that existing drafts or listings have been rewritten. For a block you cannot explain, provide support with the ASIN, marketplace and message received.

Distinguish the prepared list from the saved list#

Add Keywords opens the form, while Add keywords transfers the terms into the editor’s list. Save Changes is the step that records the store configuration. Check both before closing.

Empty lines are ignored, and the form avoids adding the same term twice with only differences in capitalization. If a term is already present, check the action beside the existing entry: typing the same word with a different capital letter does not create a second independent choice.

If the form still contains text not added to the list, saving asks you to add it or clear it. Use Add keywords or delete the text, then save again.

Example: one term to exclude and one to remove#

Suppose you want a demo store to exclude products containing “demonstration pack”. Open Keywords, choose Block product import, enter the expression on one line and add it to the list.

For a second expression, “sample promotional text”, you want removal from the text instead. Add it separately with Remove the keyword from text. Before saving, you should see two entries with different actions.

When checking a new import’s result, a product affected by the first rule may be excluded; for the second, check the resulting product text. These terms are examples only, not recommended words to apply indiscriminately to your catalog.

Correct a keyword while keeping control#

1. Open the store’s list and find the term.
2. Read the assigned action, not just the word.
3. If the entry is wrong, use Remove.
4. To replace it, add the correct term with the desired action.
5. Save Changes, then reopen the section to check the list.

To change an existing rule, the workflow described uses removal and a new entry: do not look for a text-editing command the list does not offer. If you are correcting a block, compare one relevant import before restarting a complete list.

A rule removed from the list does not automatically make an older failed import successful: you need to check the result of the new operation.

If the filter does not seem to match the product#

Check the store and marketplace first. A correct list on a different account does not explain the behavior of the import you are viewing. Then check the actual product text, because an expression can occur in the description as well as the title.

If no list entry explains the message, keep the complete error: do not attribute every rejected import to keywords. The ASIN, marketplace, suspected term and configured action help isolate the case.

After correcting it, open the resulting draft and reread the title and description. Publication requires more than the rule no longer blocking the product: the content and other draft fields must also be ready.