Removing an eBay connection from Qublo
Distinguish removal, visibility and authorization renewal, then delete only the intended connection.
On this page
Choose the right action before deleting
Removing an eBay account in Qublo concerns the connection between the seller and the selected marketplace. It differs from closing your seller account on eBay or ending marketplace listings.
Before using it, clarify the intended result. To stop seeing a store in lists, change Visible marketplaces. If authorization has expired, use Reconnect. To remove a row that was never connected, use Remove attempt. Deleting an operational connection removes associated drafts and listings from Qublo, as stated in the confirmation, and offers no undo command.
Check the seller name and marketplace, especially if the same eBay profile is connected in several countries.
What changes and what you need to check
Removal affects local management of that marketplace: its drafts and listings are removed from Qublo, and the connection is no longer an operational destination. The account and listings on eBay remain active. Do not use this action to stop sales on eBay: ending a listing is a separate workflow on the Products page.
Other marketplaces for the same seller are separate contexts: do not assume they are automatically removed with the chosen row. Order history is not deleted by this operation, but access to the removed marketplace’s context changes. Do not use deletion as a tool for deleting individual orders.
Before confirming, check the open work you are managing and retain any operational references you need.
Remove the connection from eBay accounts
- Open Settings → eBay accounts.
- Find the correct seller and marketplace. Use search if the list is long.
- Select the row’s deletion icon, identified as Delete eBay account.
- Read the store name in the dialog and the warning about associated drafts and listings.
- To proceed, select the checkbox accepting removal of associated data.
- Select Delete eBay account and wait for the result.
If you selected the wrong row or no longer want to proceed, use Cancel before confirmation. After a successful result, check the account list and the selector for the marketplaces still available.
Alternative route from Switch eBay Account
The Switch eBay Account window also offers Remove beside the marketplace. Open it from the menu selector, find the row and read the confirmation identifying the seller and country. Use Remove account only if you want to remove the connection; to hide it, simply deselect it under Visible marketplaces and save.
The distinction matters: changing visibility controls what you show on pages, whereas Remove acts on the connection as soon as you confirm it. Saving the visibility checkboxes is not a way to undo a removal already confirmed.
After removal, check Primary marketplace too, because the previous destination may no longer be available.
Remove only an incomplete attempt
An unconnected row may offer Retry connection and Remove attempt. If you do not want to resume that request, select Remove attempt, read the dialog and confirm with the command of the same name.
The confirmation specifies that only the incomplete row is removed: it does not disconnect an active eBay account or delete operational data. Do not confuse this case with the deletion icon on an operational connection.
For example, “Example Store DE” is a request never authorized, while “Example Store IT” is active. To clear the German attempt, choose its incomplete row without touching the Italian connection. If the only problem is an expired request and you want to keep it, use Retry connection instead.
Handle waiting and an unconfirmed result
If Qublo is completing another operation on the same account, it may show a countdown and retry automatically. Wait for the displayed deadline without opening more deletion windows for the same row.
After the available retries, the command may become Retry now. Use it only if you still want to complete removal; Cancel closes that workflow instead. If Unconfirmed result appears, reload the account list before trying again: first establish whether the row has already been removed.
If the error continues, tell support the seller, marketplace, command used and message. After successful removal, the next step is to check the remaining marketplaces and new-import destination. Creating a new connection does not automatically restore deleted drafts.