Getting started with Qublo

Prepare your account and store information#

Before your first login, have your Qublo account email and usual sign-in method ready. If you need to register, the form asks for the account name, owner’s name, email, phone number and password; optional invitation and referral code fields are also available. Your registration password must contain at least 8 characters.

For eBay, prepare access to the correct seller account. The connection is made through the eBay authorization page: do not enter your eBay credentials in the Qublo login form. Decide which country you will sell in before authorizing the store, especially if you manage the same seller across several marketplaces.

Sign in to your account#

To get started, you need a Qublo account and access to the eBay seller account you want to manage. Also decide which marketplace to work in: Italy, Germany, the United States or Australia.

1. Open the Qublo login page.
2. Enter your email and password and select Enter Qublo. If you use Google and the button is enabled, choose Continue with Google.
3. If you are asked to choose or activate a subscription, complete the steps shown.

Connect and configure eBay#

1. Go to Settings → eBay accounts and select Add eBay marketplace.
2. Choose the country and select Accept and continue to eBay.
3. Sign in to the correct seller account on eBay and authorize Qublo.
4. When you return to Qublo, use Complete setup if the status is Setup required.
5. Open the store’s row, configure pricing and selling policies, and select Save Changes.

The Connecting an eBay account guide explains how to resolve authorization problems.

Prepare your first product#

1. Check the store and marketplace selected for the import.
2. Import an Amazon product and open the resulting draft.
3. Check the title, images, variation and price.
4. When the product is ready, follow the guide to publish it on eBay.

A draft remains in preparation until you start publication. If the import stops, open the Troubleshooting imports guide.

Find the areas you will use every day#

After setup, the work follows a simple path: import a product, check the draft, publish the listing and manage incoming sales.

• Drafts: products in preparation that need checking before publication.
• Products: managed listings, with prices, quantities and monitoring information.
• Orders: eBay sales, customer details, costs and operational status.
• Direct Messages: conversations with buyers.
• Settings: eBay accounts, prices, policies, profile and billing.
• Support: requests to the Qublo team.

The account selector determines which marketplaces appear in the lists. If a page looks empty, check the selection before repeating an import.

Open Activity and find imports and publications#

The Activity button brings together progress for product imports and eBay publications. On the Overview page, you will find it in the top bar; the counter on the icon, when present, shows how many operations are in progress, rather than how many products are in your catalog.

1. Press the Activity button to open Activity in progress.
2. Identify the operation type: Product import or eBay publication. Compare the short reference and the number of processed items if you have started several jobs.
3. Press the relevant row to open the operation details. Read any items that need attention before submitting again.
4. To find an earlier job, choose Import history or eBay history, according to the operation you are looking for.

No activity in progress. means that the panel has no active operations to list: you can still use the available history controls. The two histories cover importing and publishing; they are not a log of every account change or order status.

If a control is temporarily disabled, wait for the panel to be ready. Import history requires operational access: if it is missing, check the account and subscription notices. To interpret an incomplete result, continue with Import problems or Publication problems.

Example: preparing a first sale in Italy#

Suppose you want to start with an Italian store and an Amazon.it product. Connect the seller to marketplace IT, then open the settings for that row. Set the actual account type, your desired profit and the selling policies you will use for that marketplace.

In the account selector, choose that store as the primary marketplace and make it visible. Import a single sample product: in the draft, check that the title matches the variation, the images are correct and the price breakdown uses the expected currency. Only then move on to publication.

The intended result of this first exercise is a clear, correct draft, rather than a large catalog uploaded without checks. You can then use CSV files and the extension to make the same work faster.

Resolve first-login blockers#

If you contact support, specify exactly where you stopped and the message you received.

Before uploading more products#

1. Reopen the store and check that the settings you just saved are present.
2. Confirm the primary marketplace and visible marketplaces.
3. Check a complete draft, including images, variation, price and the information required for publication.
4. Use the code, CSV or extension import guides to choose the method best suited to your list.

If the first draft has a reproducible problem, resolve it before uploading a longer list: correcting the initial setup avoids repeating the same error across many products.