Glossary of Qublo terms
Twelve terms explained through when you use them, mistakes to avoid and small working examples.
Identifying products and destinations
ASIN. A ten-character Amazon code identifying the product to import or link. Check that it matches the model and variation you want.
Variation. A choice such as colour or size, which may have its own ASIN. For one choice, follow Importing one product with the extension. To collect several products or codes, follow Importing a list from the extension.
Market. The supplier's or eBay store's country. The seller's name alone is not enough to identify the destination: also check country and currency.
When you need it. Use the ASIN when importing from Amazon or linking an untracked product. Use the variation to distinguish what you will buy for the customer. Check the market before choosing the import destination.
Example. For a container in two sizes, the title may be shared, but the selected variation must match the size sold. You cannot identify a link to the German product simply because its price is in euros: check the Amazon country. Seller name and currency alone are not enough to identify the correct market. If you only have the eBay listing ID, do not enter it in a field requiring an ASIN.
From import to sale
Draft. A product being prepared inside Qublo. You can correct details, price, images and item specifics. A saved draft is not automatically published: see Checking and editing a draft.
Listing. An item offered for sale on eBay. After publication, you manage it in Products. To know whether it is online, check the result and eBay link, not just the start message.
CSV. A text file with rows and columns. For drafts, use the import form's template. Linking untracked products requires different data: two CSV files are not interchangeable simply because they share the format.
When you need it. Refer to a draft while preparing data and a listing when checking the published offer. A CSV file transfers a list, but the procedure receiving it determines which columns are valid.
Example. You submitted a list of five products and the import was accepted. You do not yet have confirmation of five online offers: check how many products became drafts, correct those needing attention and read publication outcomes. For an existing listing without an Amazon link, work in the untracked-products dialog instead. Creating another draft is a different operation from linking that listing.
In synchronisation counts, one listing with several variations counts once, while the table may show several products. To understand the comparison, use Synchronising eBay inventory: do not delete rows to make counts with different scopes match.
Amazon links and checks
Tracked. An eBay listing linked to the Amazon product. It does not mean a tracked parcel. Linking is managed in the untracked-products dialog.
Monitored. A product with at least one price or availability check active. With both off, it becomes Not monitored. Pausing checks does not end the listing and may leave the Amazon link active.
Availability. Data observed at the supplier. Read it alongside time, variation, country and delivery context; it is not a delivery promise to the customer. See Checking price and availability.
When you need it. Check Tracked to know whether an Amazon product link exists. Check Monitored and the specific settings to know whether price and stock are followed. Read Availability together with observation time before comparing it with the supplier.
Example. A product can be Tracked but Not monitored: the Amazon link exists while checks are paused. If only price is monitored, the Monitored badge does not prove stock is too. When you need to change behaviour, open the product's controls rather than relying only on the label colour.
Orders, profit and support
Profit. A result calculated using available data. For an order, consider the sale, total cost and effective fees; draft targets and VAT belong to a different calculation. See Understanding an order's profit.
Order status. An indication such as Waiting, Shipped or Delivered. A manual change applies only in Qublo: it does not send shipment to eBay or confirm delivery.
Ticket. A request to the Qublo team, with a number, status and conversation, opened in Support. Continue in the existing ticket for the same problem. Use Direct Messages to reply to the buyer instead.
When you need it. Open fee details to understand profit; use the status menu to record work in Qublo; open a ticket for a software problem. None of these steps replaces the others.
Example. An order for two units requires both units' total cost in Purchase price. Manually marking it Shipped does not transmit that cost or a shipment to eBay. Use Internal note to remind yourself of a check; use Chat to ask the buyer a question. If an error prevents saving, describe that step in the Qublo ticket without sending the support report to the customer.