Synchronising eBay inventory
Read counts, update reconciliation and recognise the process for importing listings already on eBay.
On this page
Recognise the process available for your store
Open Products and check store and country. Available actions change with the connection and inventory state. Start from Synchronization details: read each account's situation before starting work.
| Action | Purpose |
|---|---|
| Synchronize from eBay | Updates listing reconciliation for an account that offers it, without changing eBay. |
| Check eBay inventory | Opens a read-only comparison when offered on the page. |
| Import from eBay | Starts collecting existing listings and the process for selecting those to manage in Qublo. |
An active eBay account and a session with the required permissions are needed. If an action is absent, you do not need to look for a hidden procedure: follow the status and action offered in the dialog.
Synchronise and interpret the counts
- Open Synchronization details.
- Find the correct account and read its available status and date.
- If enabled, click Synchronize from eBay.
- Wait for the outcome and reread the counts.
The summary distinguishes tracked, untracked and excluded listings; it may show how many remain to process or the next attempt. Partially linked listings are included among untracked listings.
Each listing counts once, even with several variations. The Products table may therefore have a different row count. Table search and filters do not change this summary total. Auctions are counted separately. Do not treat a missing value as zero; if a difference is shown, check exclusions and the message before synchronising again.
Use Check eBay inventory to read the comparison
When the page offers Check eBay inventory, click it and wait for the comparison result. Read the account, available data and differences. This is a read-only report: it does not create drafts or change listings.
Do not interpret starting the comparison as a completed import. If the report presents something to complete, use the relevant correction link only after identifying the listing. If you cannot verify the result, retain the message and affected store. Initial check and import actions depend on inventory state: after reconciliation, you may find actions in the details rather than the same toolbar buttons.
Start the existing-listings report
- When available, click Import from eBay.
- If Which accounts do you want to import from? appears, select active accounts and confirm with Import from… accounts. With one account, the process may start directly.
- In eBay product import, check the account and progress.
- If you close the dialog, reopen it with Open import progress or Open import results.
Each account keeps separate results. If one needs attention, identify which one: imports for others may continue. A collected report does not mean all products have already been added.
Select and confirm the products to manage
In the report, find Choose products to import and read the notice before confirming. Check listing, SKU, variations and outcome: no product is added until you confirm the selection required by this process.
- Select the eligible listings you want to manage.
- Reread the count and variations involved.
- Click Migrate and manage; use Import all eligible listings only if you want the report's entire eligible set.
- Wait for progress and check each listing's result.
Missing cost or Amazon-source data is not fabricated and may need completing after import.
Read results, blocks and recovery actions
Use Refresh in the results to reread progress. Distinguish managed listings, listings still being checked, listings needing review and listings not migrated. If a row offers Retry, check the reason first; if it offers Fix listing on eBay, complete the correction on the marketplace and then reread the result.
If the report is partial or the associated seller has changed, a new report may be needed. A temporary pause may instead leave the existing report available: follow the message without automatically regenerating it. If Products from the last import appears, you can reopen imported products and check their data. For an uncertain outcome, retain the store, operation reference and notice before starting another job.
Example: listings, variations and Amazon linking
In a demonstration example, the summary shows ten listings: six tracked, three untracked and one excluded. The counts add up even if the table shows more products because of variations. Check the exclusion reason rather than deleting rows to make the numbers match.
If you have just imported a listing without an Amazon link, go to untracked products to prepare mappings. Then verify price and availability. Inventory synchronisation concerns listings; use Sync orders for sales received.