Privacy Policy

Who handles your data

ADACHO LLC, the US company operating Qublo, is the controller for website, account, commercial relationship and support data. Contact address: 2201 Menaul Blvd NE, Suite A, Albuquerque, NM 87107, United States. Support and privacy enquiries: support.qublo@gmail.com.

Processing buyers’ data on behalf of eBay sellers is addressed separately below.

Data we use

• Account and contact details: account name, owner’s name and email, credentials and an optional phone number.
• Invitations and referrals: codes, invitation source, any coach assignment and related offer conditions.
• Store operations: authorised eBay account identifiers and connection tokens, imported products, drafts, listings, pricing rules, availability and requested operations.
• Orders and messages: transaction references, conversation content and buyer and delivery details supplied by the marketplace, as needed for the requested features.
• Administration: plan, term, billing information, payment references, account movements and documents provided for verification.
• Support and security: tickets, replies, uploaded attachments, device and access information, errors and operation records.

Data comes from you, authorised users, connected eBay stores and the supplier products you select. Do not include unnecessary third-party information, passwords or particularly sensitive information in support tickets.

Purposes and legal bases

Creating and protecting the account, carrying out requested operations and providing support are necessary for the contract or pre-contractual steps. Processing business representatives’ details may rely on the legitimate interest in managing the business relationship. Administration and billing rely on the contract and applicable legal obligations. Invitation attribution and coach support relate to the service arrangement and its proper administration. Proportionate security records help prevent abuse, investigate incidents and protect the parties’ rights, on a legitimate-interest basis.

Required information is needed for the relevant account or feature. Phone numbers and optional codes are not required for ordinary registration, although a particular restricted offer may require its invitation code. Accepting the Terms is not consent to advertising. Any marketing that requires consent needs a separate, revocable choice.

eBay buyers’ data

The seller decides how to run its store and handle buyer relationships. For operational processing on the seller’s behalf, Qublo acts on the seller’s instructions as a processor where applicable. This includes displaying orders, handling conversations and supporting requested fulfilment.

Sellers must have an appropriate legal basis, inform buyers and restrict instructions and access to relevant data. Processing on a seller’s behalf requires an Article 28 GDPR agreement covering instructions, security, authorised providers and return or deletion of data. This public notice does not replace that agreement. Buyers should direct store-related requests to the seller; Qublo assists within its responsibilities.

Who may access data

Authorised Qublo staff, administrators and support personnel access information within their assigned roles. An assigned coach receives only the information provided for the relevant role and support arrangement; an invitation code does not grant unlimited store access.

Provider categories include infrastructure and hosting, document storage, email and technical services. Banks, professional advisers and authorities may receive information needed for their functions or legal requirements. Providers processing data on Qublo’s behalf must be covered by appropriate agreements.

Connecting eBay involves exchanging data needed for the requested integration. Amazon receives information you choose to enter on its pages, including through assisted fulfilment. These platforms also apply their own policies and terms.

Chrome and Edge extension

The extension collects selected product ASINs and relevant page information, store and supplier-country choices, preferences and import results. Authentication and import data is sent to Qublo’s backend over HTTPS; processing is not exclusively local.

Paste from Qublo reads the clipboard only at your request to fill the address form on the open Amazon page. It does not confirm a purchase. According to the extension’s notice, address text is not stored in extension storage or sent to Qublo’s APIs. The extension then attempts to clear the clipboard.

The extension session is removed on sign-out or browser closure. ASIN lists, preferences and import receipts have separate removal rules, explained in the extension privacy notice.

Retention

Retention must be proportionate to its purpose. Operational data is needed for the service relationship and the agreed return or deletion process at its end. Billing and tax records follow applicable statutory periods. Support and security records must be limited to handling requests, preventing abuse and investigating events. Backups follow their rotation and recovery cycle; deletion from an operational system does not mean instant removal from every backup. Browser data is addressed in the Cookie Policy and extension notice.

Before publication: verify actual account, order, message, support, log and backup retention, along with export and deletion procedures. These criteria are not evidence that automatic deletion has been implemented.

Processing locations

ADACHO LLC has its contact address in the United States. The company’s address alone does not establish server locations or the countries from which data is accessed.

Transfers outside the European Economic Area subject to GDPR require the applicable legal conditions and safeguards, such as relevant adequacy decisions or standard contractual clauses. A provider’s certification does not automatically apply to ADACHO LLC.

Before publication: confirm active providers, hosting and access countries, transfer safeguards, any EU establishment and the need to appoint an EU representative.

Security and access controls

Qublo’s features include authentication, role and account authorisation, session controls and records of sensitive operations. Extension authentication and imports use HTTPS.

Keep credentials secure, authorise trusted people only and promptly report suspicious access. No system guarantees absolute security; measures must be maintained in light of the actual processing and risks.

Your rights and contact details

Where GDPR applies, you may request access, correction, erasure, restriction or portability, and object to processing based on legitimate interests. Consent may be withdrawn for future processing. Erasure does not override statutory retention obligations.

Write to support.qublo@gmail.com with your request and sufficient account details. Proportionate identity verification may be necessary. Requests are normally answered within one month; any permitted extension must be explained. You may complain to the competent authority, including Italy’s Garante. Requests concerning a store’s buyers should first be directed to the seller.

Updates

Material changes to the service or processing require updates to this notice. The applicable version must be dated and accessible from the website and registration screens.