Terms and conditions

Provider and contact details

Qublo is provided by ADACHO LLC. Contact address: 2201 Menaul Blvd NE, Suite A, Albuquerque, NM 87107, United States. Service enquiries, support, complaints and contractual notices: support.qublo@gmail.com.

These Terms concern qublo.ai and the Qublo platform. Specific accepted offer conditions form part of the agreement and must be provided before confirmation.

The service

Qublo supports product imports using codes, links, CSV files and the browser extension where available; draft editing; pricing rules; immediate or scheduled listing publication; price and availability monitoring; and orders and messages from connected eBay stores.

Available features and limits depend on the plan, store permissions, supported markets and external-platform conditions. See Features, Pricing and the accepted offer. No particular sales or profit outcome is guaranteed. Pricing depends on data, fees, taxes and settings. VeRO and missing-data warnings support the seller’s checks and do not replace product-rights or compliance assessments.

Your account

Provide accurate information, keep contact details current and protect credentials. If acting for an organisation, you must be authorised to bind it and connect its stores. Only manage accounts and content you are entitled to use, and report compromised or unauthorised access.

Account registration and paid-plan activation are separate steps. Access to a restricted area does not itself prove a subscription purchase or operational activation.

Invitations, referrals and coaches

Registration may use an invitation link or code. Referral and Qublo invitation codes are separate fields and may identify the source, assign a coach or apply an offer’s conditions. Validity, expiry, limits and benefits depend on the communicated offer. A code alone does not guarantee a discount, free period or commission. Misleading invitations and attempts to evade limits are prohibited.

Coach assignment does not authorise store actions beyond the actual permissions and agreement. Separate coaching services must be expressly described and agreed.

Plan, price and payment

Before purchase, the customer must receive the plan, included features and limits, total price including applicable taxes, currency, term, payment method, activation and renewal conditions.

Payment is by bank transfer under the administrator’s instructions. Activation follows payment verification or the terms of a free offer. Banking details and references must come through official channels. Bespoke pricing, instalments, discounts or other durations must be stated in the accepted offer. Choosing not to renew does not cancel an instalment already due under an agreed contract.

Term, expiry and renewal

The paid service is available for the confirmed period. Activation, duration, expiry and instalments must be made known to the customer. Renewals follow the accepted offer; a reminder does not itself alter the contract.

When required coverage expires, operations may be limited or suspended under the communicated conditions. Suspension does not mean immediate deletion of data or cancellation of accrued obligations. Before stopping Qublo, review any active marketplace listings and operations: ending Qublo does not automatically close an eBay store or cancel buyers’ orders.

Consumer purchases

If you purchase outside your business or professional activity, mandatory consumer protections apply. Having or not having a VAT number does not alone determine the nature of a particular purchase.

Pre-contractual information and a durable-medium contract confirmation must be provided as required. Neither the offer nor these Terms can exclude mandatory rights, including applicable digital-service conformity remedies.

Consumer withdrawal

Where distance-contract withdrawal rights apply, a consumer may withdraw within 14 days after the contract is concluded without giving a reason. Send an unequivocal statement identifying the customer and contract to support.qublo@gmail.com or the provider’s address.

Signing in does not automatically waive withdrawal. Starting the service during the cooling-off period and any associated costs require the express requests and other conditions laid down by law; general acceptance of the Terms is not assumed to be a waiver.

A valid withdrawal is refunded under the applicable legal rules. A proportionate amount for service already supplied may be charged only where the legal conditions are met. Professional customers follow agreed termination terms and other applicable remedies.

Before publication: connect the legally required online withdrawal function where applicable, with actual delivery, timely confirmation and a durable receipt. A button that only opens an email draft does not complete this function.

Seller responsibilities

You remain responsible for products and listings, rights to images and descriptions, consumer information, product safety and compliance, tax duties and relationships with suppliers and buyers.

Before publishing or buying, check descriptions, variants, prices, availability, addresses and fulfilment terms. Assisted fulfilment may fill fields at your request; you confirm the supplier order. Monitoring depends on external services and is not a guarantee of instantaneous updates or absence of errors.

Permitted use

Do not use Qublo unlawfully, infringe third-party rights, send misleading or unauthorised messages, obtain data without authority, compromise service security or bypass permissions and plan limits. Only upload relevant information. Integration use must also comply with the applicable platforms’ rules.

Data, content and intellectual property

You retain rights to content you are entitled to use and grant the permissions necessary to host, process and transmit it for requested functions. Qublo software, marks and materials remain with their respective owners; a subscription grants use within the plan, not ownership of the software.

Personal data processing is described in the Privacy Policy. Buyer data processed for a seller requires the applicable processing agreement. Accepting the Terms is not general consent for additional uses.

Support, maintenance and remedies

Report issues through the account’s support tickets or support.qublo@gmail.com, including the relevant operation and problem without unnecessary personal data or credentials. Maintenance and updates may be needed. Interruptions and defects remain subject to contractual and statutory duties; not promising uninterrupted service does not eliminate remedies owed to customers.

Nothing excludes liability that cannot lawfully be limited or mandatory consumer rights. These Terms do not impose a blanket waiver of refunds or provider liability.

Suspension and closure

Proportionate protective measures may be taken for unlawful use, compromised access or substantial breaches. Where possible, the customer should receive an explanation and an opportunity to resolve the issue; urgent security concerns may require immediate action.

Contact support to end service or request account closure. Plan expiry, marketplace disconnection and data erasure are distinct processes. Subsequent handling of data must follow the applicable processing agreement and legal retention duties.

Changes, complaints and applicable law

Changes must be communicated before they apply and cannot retroactively add charges or remove accrued rights contrary to the contract or law. Material service changes remain subject to consumer protections.

Send complaints to support.qublo@gmail.com. Any law or court selected in a separate agreement cannot deprive consumers of mandatory protections or jurisdiction, including those of their country of residence where applicable.